I understand that...
1. Service Availability & Delays
Transportation requests must be submitted 72 hours in advance. Schedules and routes are subject to change or cancellation without prior notice due to traffic, weather, mechanical issues, or other unforeseen circumstances. Departure and arrival times are estimates and cannot be guaranteed. If a significant delay exceeds fifteen minutes, the company driver will leave. Transportation will be provided to all clients within 10 miles for the office.
2. Liability Limit
Liability for lost or damaged baggage is strictly limited to the verified depreciated value of the items and specifically excludes high-value items including, but not limited to, jewelry, currency, electronic devices, and legal documents.
3. Passenger Responsibilities
Passengers must follow all safety instructions, rules, and posted signage while using transportation services. Individuals are solely responsible for arriving on time, securing personal belongings, and holding valid identification. Proper conduct is required at all times; passengers must refrain from loud, disruptive, or aggressive behavior toward staff or other travelers. The company maintains a strict zero-tolerance policy regarding any form of harassment, discrimination, or physical intimidation directed toward staff or fellow passengers. Any individual found in violation of this policy will be subject to immediate removal from the premises or vehicle and may be permanently banned from future services without the right to a refund. The company reserves the right to involve law enforcement as necessary to ensure a safe environment for all.
